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Key documents that should be a part of an RTO assessment system

An Assessment System refers to documentation, policies and procedures (including assessment materials and tools) that act as the blueprint for how an RTO conducts their assessments. Assessment will always be a focus of scrutiny at audits and essential for RTOs to get right. According to ASQA the most common area of non-compliance at performance assessments are around the RTO’s assessment tools and poor implementation of these tools. Assessment should really be a part of a comprehensive learning system to ensure students are well equipped for the workforce and should not just occur on completion of training courses. From the outset a judgement or diagnostic assessment should be made about a learners skills and capabilities and then be used to customise a learning journey. This could be as part of a Foundation Skills Assessment Tool, a questionnaire or self-assessment checklists. These will then be used by the trainer to tailor the program to suit the skills and needs of learners.


Assessment tools are an essential part of the assessment system, and will generally comprise a workbook for students to use. There should also be an assessment guide that the assessor would use when assessing a learner. Along with both of these documents, there would need to be a set of instructions for how the assessment activity should be conducted for both parties. This will include such information as to how the task should be performed, the context of the assessment, an outline of any specific conditions the task should be performed under, and an outline of the evidence that needs to be collected in order for an assessment decision to be made. In regard to the assessor's specific tool, there should be some guidance on the suggested answers and benchmark answers to provide the assessor with the guidance required to make decisions on skills competence. This is very important in order to maintain consistency when there is an assessment team that is reviewing a variety of student responses. Whilst ASQA does not require RTO’s to have mapping tools, they can be useful tools in developing and reviewing assessments. Assessment mapping is used to map tasks against all components of the unit to guarantee that the entire unit is covered off. ASQA has developed a document called Guide to developing assessment tools, that covers the process of developing assessment tools, from reviewing the initial requirements in the training package to actually designing and developing a full range of assessment tools for implementation. Issues with assessment can quite often be put in the too-hard basket, and for this reason, we suggest getting an assessment validation to ensure the quality and compliance of your assessment process. You will receive a full report of our findings on completion. Get in touch to arrange your Assessment validation today on 1300 833 424 or email

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